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Company that owns MCSO responds to allegations
Dec 04, 2012 | 4570 views | 1 1 comments | 18 18 recommendations | email to a friend | print

Health Management Associates Inc., the company that owns the Medical Center of Southeastern Oklahoma in Durant, has responded to a Sunday broadcast by 60 Minutes that alleged the company has pressured doctors to increase patient admissions, regardless of whether the patient needed hospital care.

The segment, by Steve Kroft of 60 Minutes, showed a document from the Durant hospital that had names of local doctors and their performance levels on admissions.

It showed an admission goal of 20 percent and revealed those who were not meeting the goal.

MCSO declined to talk about the allegations and provided a statement from the HMA office.

“According to their report, 60 Minutes conducted more than a year of research and found no issues with the quality of care at Health Management hospitals, stating on the broadcast that ‘hardly anyone we talked to complained about the quality of care at HMA hospitals,’” the release states.

“It was also notable that 60 Minutes failed to identify a single patient who had been inappropriately admitted from any of the company’s emergency rooms, including by the physicians interviewed.

“Neither 60 Minutes nor the physicians interviewed identified any admission decision in which a physician’s medical judgment was overridden by an HMA executive, much less to defraud Medicare.”

60 Minutes did not in any way dispute the admissions data it was provided by Health Management over the last several months. That data demonstrated that admissions rates from the company’s emergency rooms were in-line with national norms and consistent over a several year period.

“Instead, 60 Minutes relied entirely on disgruntled former employees of the company and former contracted physicians, several of whom are seeking financial gain through active litigation with Health Management.”

Health Management also spoke about an e-mail cited by 60 Minutes that was sent by an executive of Medical Center of Southeastern Oklahoma in Durant.

According to HMA, 60 Minutes intentionally left out the final of three sentences, incorrectly implying that the executive was pressuring staff members to admit patients. When all three sentences are read together, it is fully clear that the executive is not demanding additional admissions, but stating that because admissions were light, the emergency room should “act accordingly” and adjust weekend staffing levels to reflect current needs. Health Management and its hospitals constantly utilize a range of metrics in managing their operations to maximize quality of care for patients, HMA officials say.

According to the Associated Press, Health Management Associates stock fell 45 cents, or 5.7 percent, to $7.50 after the CBS news program “60 Minutes” broadcast a segment critical of the company’s patient admission policies. The program included interviews with former employees who said HMA pressured its emergency room doctors to admit patients.



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Roblab
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December 08, 2012
This entire thing is a complete disgrace! I, like many people from Durant and Bryan County, expect honesty and ibtegrity when we choose MCSO, as our healthcare provider! It is just so unbelievable that my healthcare would be affected by the "goal" that these doctors and administrators have agreed to follow!! How can they deny it? The names on the documents presented by 60 minutes were either at one point a doctor ive seen before or my friends and family have seen before. We are talking some veryhigh profile doctors that are looked at with high regard in the community. It just makes me sick! I had a disease in which unfortunately required frequent trips to the ER. To think that some of the times I was admitted could have been due to the fact that the doctors needed to meet their "goal", is astonishing!! I no longer want to put the health and wellness of my family in the hands of physicians that are crooked and so easily persuaded by the almighty dollar! The "disgruntled" employee claim and the desperate plea about 60 minutes taking only certain information out ofmthe documents including the email is a desperate move and I firmly believe that theose involved, those whos names were mentioned and showed are guilty! One of the things that helps me come to this conclussion...the fact that several of these doctors are arrogant jerks! Their attitudes towards patients and the way they carry themselves in their practice compared to how they carry themselves in the public eye, made my deision to travel south from now on for my healthcare much easier. Dr. Gastorff, Dr. Khetpal, along with Dr. Powers, all of which were on the document presented by 60 minutes, are very arrogant when you are in the office with them at their respective practices. Dr. Gastorff is always in a hurry and never looks you in the eye and doesnt show any interest in what you are saying! Very rude doctor he is. The other doctors i will not go into because they have been seen by either friends or families and i cannot speak for them. However i know that teir opinion of the doctors is not very high.

In clsing, i think that the proof is there. I think 69 minutes is a very very respectable entity and they have the respect, history, as well as the forumto show that their investigations do indeed carry weight. I hope, truely hope that this causes heads to roll and i believe somebody needs to be held accountable for this! This is another emberassment caused by the so called "higher ups" in this great community of Durant, Oklahoma. Yes, Durant will move on, MCSO, will survive, but will they take the initiative to make the much needed improvements and changes...for our health...I sure hope so!!
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